Note: You need Agent Admin or Office Admin access to update a user's access. Learn about Agent Centre user roles and permissions.
There are two ways to view all the users in your agency:
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Click on My Team on your dashboard
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Click on your user profile icon on the top right corner of the page and select Update Team
Next, identify the agent you wish to work with. To change a user’s role, click on the Access Level drop-down menu and choose between Agent Admin, Agent User or Office Admin. To remove a user from your agency, click on the bin icon.